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Your

online vet.

Anywhere. Anytime.

Online consultations with certified vets
Timely, Trusted Guidance at Your Fingertips
Expert Guidance
Licensed veterinarians with decades of experience.
All in one spot
Ensure your pet's health with an easy way to connect with licensed vets and order healthy, freshly cooked pet meals
Flexibility
Connect via video from wherever you are.
Vet On Call
Get the help you need with peace of mind thanks to a seamless interface to book digital vet appointments
Personalized Care
Our vets take the time to understand your pet’s unique needs.
Completely Free
Benefit from this free service as a PawPots subscriber
How to use Vet Connect
1. Book an appointment
Visit our website, register your pet and describe your pet’s symptoms.
Choose a time that suits you.
2. Consult with a vet via video call
Get advice from an experienced Vet through a video call. You’ll get a reminder by email shortly before the video call starts.
3. Get the journal to your email
The consultation journal with all of the details of your pet’s situation, along with the vet’s recommendations will be sent to your email once the consultation is complete.
In what situations can I use Vet Connect?
No Question is Too Big or Small
Health and Wellness
From small accidents to major illnesses, get expert advice on what your next steps should be.
Diet and Nutrition
Make sure your pet is getting all the correct nutrients they need in their diet through a personalized consultation.
General Questions
For any question in the book, our vets will have an answer and be ready to ease your mind.
Behavior
You know your pet best! If their behavior has changed, ask our vets what they think.
Health and Wellness
From small accidents to major illnesses, get expert advice on what your next steps should be.
Behavior
You know your pet best! If their behavior has changed, ask our vets what they think.
Diet and Nutrition
Make sure your pet is getting all the correct nutrients they need in their diet through a personalized consultation.
General Questions
For any question in the book, our vets will have an answer and be ready to ease your mind.
What Customers Are Saying
“I loved this service and I seriously think that it would be very helpful for saving time. The vet friendliness and PawPots' understanding of dogs in general was very straightforward - That's what I loved most: "Do or don't full stop."
Bushra
“The idea is helpful and not time consuming, so it is more comfortable all around.”
Aline C.
“This service gave me enough time to focus on questions and get insightful feedback, putting my pet's well-being first.”
Ghassan G.
“I appreciated the convenience of being able to have a virtual call and not physically go into the vet, especially when the condition is not serious.”
Joelle N.
Our Expert Vet Team

PawPots is all about giving back the love and making sure our furry friends are well taken care of. Our team of vets are licensed experts that are ready to give you tips, advice, and suggestions on any issue you might be facing with your pet.

Frequently Asked Questions

The Vet Connect is PawPots’ dog/cat telehealth service. It connects customers with our team of trusted vet pals, which consists of certified veterinarians and veterinary technicians for dogs and cats.

Our licensed veterinarians can answer a variety of questions through our online platform. These inquiries range from behavioral advice to illnesses, wellness concerns and nutrition consultations. The Vet Connect team can help you understand the urgency of your dog/cat's situation and advise you when an in-person consultation or emergency care is required. If your dog/cat is experiencing life-threatening symptoms, take them to the nearest veterinary clinic right away.

To begin, click the "Vet Connect" button in our navigation bar to schedule a video call with one of our vets. Video Calls are scheduled in advance, so you can choose the best date and time for you. Same-day appointments are usually available, but you can schedule a video call up to 1 month in advance. All video appointments last 20 minutes. You'll be able to see and speak with the veterinarian or veterinary technician, as well as show your dog/cat on camera.

Currently, Vet Connect is free for all PawPots customers.

To know when the vets are available for an appointment, simply head over to our vet connect page and look through the available time slots marked in green.

Vet Connect veterinarians are unable to prescribe medication for your dog/cat over the video call. On the other hand, they can suggest a non-prescription medication if your dog/cat has a simple case that does not require an in-person medical exam.

Our team of vets specializes in Cats and Dogs.

Vet Connect is not a replacement for your local veterinarian, and in some cases, physical vet care is required. Vet Connect is available for everything else. You'll save time by not having to travel and wait for your physical appointment, and your dog/cat would also prevent the stress of a clinic visit.

For more information or help, you can get in touch on: +961 71 664 992 / +971 50 729 7630 or email us at pawcare@pawpots.com